Author: <span>Ray Silverstein</span>

Turn Problems into Opportunities

“Don’t bring me problems, bring me solutions.” This is one of those standby expressions that small business owners frequently say to their employees. It recently came up in one of my PRO peer groups. The question was: is it a smart thing, or is it a dumb thing? At first glance, the phrase implies that…



Managing Employees: Different Generations, Different Motivations

Being a Good Manager One of the advantages of running a small business is that you can manage your employees on an individualized basis. A savvy boss identifies each worker’s hot buttons and work style, and manages employees accordingly. And if you’re super-savvy, you’ll factor in the cultural generation your employees belong to as well….



The Smart, Easy Way to Recruit Top Talent

Recruiting Top Talent We discussed how the key to making successful hires is to target applicants who share your core values. This time, we ask: why wait for those hires to come to you? The smartest, easiest way to identify great potential employees is ‘24/7/365 recruiting.’ It’s simple: even when you’re not actively hiring, keep your eyes…



The Most Important, Most Overlooked Hiring Question

What do you think it is? Good news: it seems like more small business owners are shifting into hiring mode. That’s a good thing for everyone. Now, the bad news. Many small business owners don’t really know how to hire the best candidate. And making a bad hiring choice is one of the most costly…



A Business Perspective

A Business Perspective We’re all committed to working smarter these days. We’re busy cutting expenses, trimming the fat and streamlining processes whenever possible. But there’s one wasteful habit we’re loathe to give up. Many of us still want to sell to “everyone.” These days, most entrepreneurs are thrilled to sell their wares to anyone who…



Small Business Owners – It Ain’t Over Til It’s Over

As Yogi Berra said, “It ain’t over ‘til it’s over.” He was talking about baseball, but he might as well have been referring to the recession. But, we aren’t out of the woods yet. For most small business owners, outwitting the recession has become an obsession, and in many cases a necessity. It’s certainly a subject…



Why? The biggest question you will ever ask with one word

Why? Ray and Zen are forward-thinking pragmatists, albeit ‘advisorologists,’ who have a penchant for seeing things differently. The combination of wit and wisdom bodes well for radio. Our guests report an ease of conversation and delivery of their message in a very personable way, the new way of marketing in the new millennium… relationship building….



How do you confront issues and people effectively?

Crucial Conversations Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Disappointing Results at Work? The Guys explore one of the toughest issues – dealing with confrontations in the workplace. No, it isn’t about breaking up fights, but it can result in one if…



What if… You needed a banker?

What if… You needed a banker? Small Businesses need a resource of qualified bankers who understands your business and who have an appetite for your companies service or product. A good banker is a must have if your business is going to thrive. A topic at a peer advisory board is the experience peer board…



Inspiring Employees is Easier Than You Think

Inspiring Employees vs Motivating Employees Inspiring employees is a lot easier than you might think. There are managers who “lead” through bullying and intimidation, but demeaning people doesn’t inspire loyalty, only fear. Dictatorship isn’t leadership, and most people don’t perform their best under stress, anyway. True leadership means creating a gratifying employer/employee relationship that starts…



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