Tag: <span>human resources</span>

The One Thing – The Surprising Results of Focus

THE ONE THING The Surprisingly Simple Truth Behind Extraordinary Results Gary Keller with Jay Papasan – reviewed by Ray Silverstein The author states “The One Thing is the best approach to getting what you want.” “What’s the One Thing you can do this week such that by doing it everything else would be easier?”  The…



Are Your Habits Helping or Hurting Your Business?

Are Your Habits Helping or Hurting Your Business? Right now, many of us are wrestling with the personal habits we resolved to break or build back on January 1, like losing weight and giving up smoking. But what about your business habits? Have you given them any thought? Like it or not, we are slave…



Turn Problems into Opportunities

“Don’t bring me problems, bring me solutions.” This is one of those standby expressions that small business owners frequently say to their employees. It recently came up in one of my PRO peer groups. The question was: is it a smart thing, or is it a dumb thing? At first glance, the phrase implies that…



Managing Employees: Different Generations, Different Motivations

Being a Good Manager One of the advantages of running a small business is that you can manage your employees on an individualized basis. A savvy boss identifies each worker’s hot buttons and work style, and manages employees accordingly. And if you’re super-savvy, you’ll factor in the cultural generation your employees belong to as well….



The Most Important, Most Overlooked Hiring Question

What do you think it is? Good news: it seems like more small business owners are shifting into hiring mode. That’s a good thing for everyone. Now, the bad news. Many small business owners don’t really know how to hire the best candidate. And making a bad hiring choice is one of the most costly…



A Business Perspective

A Business Perspective We’re all committed to working smarter these days. We’re busy cutting expenses, trimming the fat and streamlining processes whenever possible. But there’s one wasteful habit we’re loathe to give up. Many of us still want to sell to “everyone.” These days, most entrepreneurs are thrilled to sell their wares to anyone who…



Why? The biggest question you will ever ask with one word

Why? Ray and Zen are forward-thinking pragmatists, albeit ‘advisorologists,’ who have a penchant for seeing things differently. The combination of wit and wisdom bodes well for radio. Our guests report an ease of conversation and delivery of their message in a very personable way, the new way of marketing in the new millennium… relationship building….



How do you confront issues and people effectively?

Crucial Conversations Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Disappointing Results at Work? The Guys explore one of the toughest issues – dealing with confrontations in the workplace. No, it isn’t about breaking up fights, but it can result in one if…



Inspiring Employees is Easier Than You Think

Inspiring Employees vs Motivating Employees Inspiring employees is a lot easier than you might think. There are managers who “lead” through bullying and intimidation, but demeaning people doesn’t inspire loyalty, only fear. Dictatorship isn’t leadership, and most people don’t perform their best under stress, anyway. True leadership means creating a gratifying employer/employee relationship that starts…



What If… You made a Bad Hire?

What If… You made a Bad Hire? Many small businesses do not know how to interview or hire. What about a bad hire? When a person leaves their business they look at hiring as taking them away from their business activity. But, this should be looked upon as an opportunity. Having good people is your…



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