Category: customer service

Holiday Cheer and Financial Growth: How Gratitude Fuels Business Development

Holiday Cheer and Financial Growth: How Gratitude Fuels Business Development The holiday season is here—a time for reflection, celebration, and planning for the future. For business owners, it’s also a golden opportunity to ignite financial growth and development. This festive period offers unique chances to connect with customers, boost revenue, and set the stage for…



Retooling HR: How to Hire, Manage, and Grow a High-Performing Team in Your Small Business

Retooling Human Resources: A Roadmap to Building a Stronger Team When it comes to growing a small business, many owners focus on sales, products, and the big picture. But there’s one crucial piece often overlooked—human resources. Specifically, how do you ensure you have the right people on your team, and how can you measure their…



Sell Smarter – Ditch the Pitch and rise above the fray

How to Sell Smarter: ‘Ditch the Pitch’ Review by Ray Silverstein There’s one subject entrepreneurs can’t get enough of: how to increase sales. Well, here’s a thought. If your current sales pitch isn’t delivering the results you want, it’s time to switch things up. Better yet, why not do something radical, and ditch the sales…



10 Tips to Get Referrals

10 Ways to Get Great Referrals (Even if You Stink at Asking for Them)  When it comes to sales tools, few things are more powerful than customer referrals. They’re simple, effective, and absolutely free. We love when referrals come our way. Yet many entrepreneurs are reluctant to actively request them. If you’re one of them,…



A Business Perspective

A Business Perspective We’re all committed to working smarter these days. We’re busy cutting expenses, trimming the fat and streamlining processes whenever possible. But there’s one wasteful habit we’re loathe to give up. Many of us still want to sell to “everyone.” These days, most entrepreneurs are thrilled to sell their wares to anyone who…



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